Established in 2000 as The Derby DvD Exchange on Osmaston Road in Derby we moved to being Mobile in 2005 so we could provide a far greater number of services to our customers, which were just impossible to provide from a shop front. Networking, Home Tutoring, And Broadband just to mention a few.
Restructuring our pricing policy as well, has made us one of the real players in the Mobile Servicing Sector. Offering Real value for money. And that Good old fashioned “Service with a Smile” Approach has helped us gain our Customers Respect and repeat Business.
No Fix No Fee (Watch Out For This One)
All our service work is based on a pricing structure that has taken years to evolve and in most cases we will give you a price on the phone before we come, if we agree on a price then that’s all you pay (subject to any hardware failures we find when we get there) but the fitting will always be a fixed price so you know where you stand.
If we come across a problem that we cant fix without extra parts or the extra parts are a little over your budget at that time then a service call is payable: reason for this is that its not our fault that it cant be fixed, we will however let you know exactly what’s wrong with the computer and how to fix it yourself, if you so wish. We will also offer a discount on a second visit if its for the same problem and the funds for mending it have been acquired within 7 days.
“I phoned around everywhere to get my laptop screen fixed and because its an old one no one wanted to help me but Peter collected it and fixed it in less than a week great price and great service”
Lee Drakeley. Stenson Fields